Payment Policy

Payment, Pricing & Promotions Policy

1. You shall be solely responsible for compliance of all applicable UK laws while making payments to DentalCall.
   1. Invoices will be dated as of the date of the shipment, and unless otherwise agreed in writing, are payable on an open account immediately at the time of order or at the time of delivery of items as per the payment option chosen by the Buyer. All payments shall be made in Indian Rupees and may be made online through the available payment mechanisms (credit card, debit card or net banking), or offline through an at par cheque, cash on delivery, online bank transfer (NEFT/ RTGS), ECS or a DD. DentalCall may suspend shipment of Products to Buyers whose previous dues are unpaid, at no liability to DentalCall.
   2. Prices for Products are described on our Website and are incorporated into these Terms by reference. All prices are in US DOLLARS. Due to manufacturers’ price increases or decreases or other events outside of DentalCall’s reasonable control, pricing is subject to change without prior notification. Products and Services may change at DentalCall’s discretion.
   3. There may be special contests, referral programmes, loyalty programmes and promotional activities (“Offers”) conducted by DentalCall. Any such Offer may result in the User receiving discounts, coupons, vouchers, special offers etc(“Rewards”). DentalCall reserves the right to accept or reject any User’s participation in such Offers at its sole discretion.
   4. Such Rewards can only be applied at the time of order or as may be provided and may not be applied to any previous orders. Prices and Products are subject to change without notice. The Rewards and schemes may be withdrawn and/or changed without notice. Items under Offers and other schemes are available only till stocks last. DentalCall reserves the right to reject the cancellation requests on items sold under such Offers and schemes and also reserves the right to reject the redemption of points as received by the User in an Offer without providing any reason for such rejection.
   5. Such Rewards cannot be transferred, negotiated or sold and cannot be redeemed against cash. DentalCall shall not be responsible to compensate you in any manner for the unused/invalidated Rewards including providing an alternate Reward.
   6. Each Reward is good for one-time use only. You will not be able to split the value of a Reward across multiple payments or using more than one Reward at a time.
   7. While availing any of the payment method/s available on the Website, DentalCall will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to lack of authorisation for any transaction/s, or exceeding the preset limit mutually agreed between you and “Bank/s”, or any payment issues arising out of the transaction, or decline transaction for any other reason/s.
   8. All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. We will not facilitate any transactions with respect to any other form of currency with respect to the purchases made on the Website.
   9. Before shipping / delivering your order to you, DentalCall may request you to provide supporting documents (including but not limited to Govt. issued ID, address proof and proof of educational qualifications) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our Users.

Please note that Dental UK Supplier Ltd is the holding company and all funds will be transferred to Dental UK Supplier Ltd.